Job Description

Join our team as an Optical Assistant, a dynamic and engaging role where you'll aim to deliver exceptional customer service, and exceed sales targets. Your responsibilities will include:

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- Actively engaging with customers to identify their eyewear needs and delivering top-notch service, aiming to go above and beyond to exceed sales targets.
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- Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
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- Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met
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- Offering your support to fellow team members and contributing to a harmonious and supportive work environment.
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About You:

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- Strong background in fast-paced retail settings
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- Excellent communication skills - direct and easy for customers to understand.
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- Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
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- A people person, ready to offer assistance with an approachable and empathetic manner
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- Adaptable to work late evening and weekends
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Perks:

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- Get a free pair of prescription glasses every six months
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- Treat your loved ones to Family & Friends discounts twice a year!
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- Work at our Springfield store, located inside Orion Springfield Central Shopping Centre. With easy access from Springfield Train Station and over 3,000 car park spaces available,



commuting is convenient. Enjoy a vibrant retail environment with cafés, dining, and entertainment options nearby. Check out our store page here!
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- Work with a supportive and energetic team in a fast-paced retail environment, with a robust focus on coaching, collaboration and celebrating the big wins together!
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- The chance to learn about all things eyewear through training, including styling with our many frames on offer!
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- A clear career trajectory with opportunities for management roles in the future
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About Oscar Wylee

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Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

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Located within Orion Springfield Central Shopping Centre, the Oscar Wylee Springfield store offers a vibrant retail environment with convenient access to shopping, dining, and entertainment options. Enjoy nearby cafés, restaurants, parks, and local attractions, making Springfield a great place to work and unwind.

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We design our eyewear in‐house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

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We're committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

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Visit our website for more information!

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📌 Customer Service and Optical Assistant - Springfield (Ipswich)
🏢 Oscar Wylee
📍 Ipswich