Customer Experience Architect (Glen Innes Severn Shire Council)

Customer Experience Architect (Glen Innes Severn Shire Council)

21 Aug
|
First Focus AU
|
Glen Innes Severn Shire Council

21 Aug

First Focus AU

Glen Innes Severn Shire Council

Job Description

First Focus AU is seeking a senior, strategic leader to own and evolve our customer experience program across delivery teams. You will fuse customer feedback with operational data to drive easy, quick, consistent and informed experiences for our customers.

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You'll influence priorities without formal authority, coach teams, and shape a cross‐functional CX agenda that aligns with our Super‐Green standard of excellence.

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📌 Customer Experience Architect (Glen Innes Severn Shire Council)
🏢 First Focus AU
📍 Glen Innes Severn Shire Council

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