Customer Support Leader - Hybrid (Brisbane) (Queensland)

Customer Support Leader - Hybrid (Brisbane) (Queensland)

21 Aug
|
Jumbo Interactive
|
Queensland

21 Aug

Jumbo Interactive

Queensland

Oz Lotteries, part of Jumbo Interactive, is seeking a Senior Customer Operations Manager based in Brisbane. You will lead the customer support function across brands, manage the Supervisor and Officers, and ensure high-quality outcomes with SLA adherence.

You will partner with quality, training, and process leads to uplift capability, turn customer insights into improvements, and drive a premium, consistent service across channels, including recent tech adoption like Zendesk callbacks.

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📌 Customer Support Leader - Hybrid (Brisbane) (Queensland)
🏢 Jumbo Interactive
📍 Queensland

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