Job Description
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Direct message the job poster from CareCone Group
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Talent Acquisition Consultant at Carecone Australia
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Role: ServiceNow Developer
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Location: Melbourne
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Job Description:
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Key Responsibilities
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- Design, implement, and configure ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Orchestration.
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- Develop and manage Service Portal components, ensuring a seamless user experience for stakeholders and IT teams.
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- Ensure optimal performance and functionality of ITOM processes across the ServiceNow platform.
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- Collaborate with ITSM (IT Service Management), development, and infrastructure teams to align ITOM with business objectives and workflows.
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- Develop and execute integration plans to link ITOM with external systems, tools, and environments.
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- Provide technical expertise for troubleshooting, resolving issues, and optimizing the ITOM processes.
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- Lead and support ServiceNow ITOM-related upgrades, enhancements, and patches.
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- Design automation workflows for IT operations and improve operational efficiency.
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- Create and manage custom workflows within the Service Portal to improve IT self-service capabilities.
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Preferred Qualifications
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- ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist (ITOM) certification.
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- Experience with integrating ServiceNow ITOM with third-party tools or platforms (e.g., monitoring tools, CMDBs, etc.).
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- Familiarity with Cloud environments (e.g., AWS, Azure) and integrating with ServiceNow.
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- Experience with ServiceNow performance tuning and optimization.
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- Strong understanding of network and infrastructure operations, including monitoring tools and processes.
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Interested people can share their resume at
[email protected] or can reach me on +61 2 83195549
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Seniority level
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Seniority level
Mid-Senior leveln
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Employment type
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Employment type
Full-timen
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Job function
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Job function
Information Technologyn
Industries
Information Services and Technology, Information and Median
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📌 ServiceNow Developer (Victoria)
🏢 CareCone Group
📍 Victoria