Job Description

Therapy Administration Coordinator – Westbourne park

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Be the friendly face that makes a big difference!

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Join a team that's passionate about creating brighter futures for People — and grow your career in a supportive, purpose‐driven setting.

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About The Role

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We're looking for a proactive, personable Therapy Coordinator with a strong "can‐do" attitude to join our welcoming Westbourne park team. If you love being organised, thrive in a fast‐paced environment, and enjoy helping people, this role is for you!

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Why You'll Love Working With Us

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- Be part of a friendly, supportive clinic team that values YOU
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- Work alongside a national admin network for bookings, invoicing, and NDIS updates
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- Access ongoing training and career development opportunities
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- Make a real impact in the lives of children and families every day
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What You'll Do

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- Be the first point of contact for families reaching out to our service
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- Manage appointments for our amazing team of therapists (in‐clinic and mobile)
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- Keep client records accurate and confidential
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- Respond to enquiries via phone, email, and web
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- Build strong relationships with clients and families
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- Handle accounts receivable and NDIS claims
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- Support therapists with admin tasks related to therapy
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- General typing, data entry, and computer work
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What You'll Bring

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- Experience with practice management software (essential)
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- Knowledge of NDIS admin requirements or similar funding packages
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- Strong communication and customer service skills
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- Confidence using Microsoft Excel, Outlook, and Word
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- Excellent time management and attention to detail
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- A proactive mindset and commitment to continuous improvement
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Required checks: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid

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📌 Therapy Coordinator (Mitcham)
🏢 Early Start Australia
📍 Mitcham