Plenti is a fintech lender seeking a Customer Support Team Leader to guide a high-performing team across phone, chat and email. You will coach staff, manage escalations, and drive daily operations while delivering exceptional customer experiences.
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This role emphasizes people development, process improvement and compliance, with a focus on SLAs and data-driven performance. 3–5 years leadership in customer service and familiarity with financial services are preferred.
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📌 Customer Support Team Leader - Elevate CX & Coaching (South Australia)
🏢 Doist
📍 South Australia
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