A global financial services firm based in Docklands, VIC, seeks a Contact Centre Manager to lead high-performing teams in a dynamic environment. You will drive service excellence while overseeing multi-channel customer operations. The ideal candidate brings at least 5 years of operational management experience and strong stakeholder engagement skills. This position offers career development and adaptable working arrangements to help shape member experiences and improve outcomes.
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📌 Contact Centre Leader: Inspire Service Excellence & Change (Victoria)
🏢 MUFG Pension & Market Services
📍 Victoria
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