Strategic Client Service & Escalations Lead (City of Sydney)

Strategic Client Service & Escalations Lead (City of Sydney)

21 Aug
|
Cushman & Wakefield
|
City of Sydney

21 Aug

Cushman & Wakefield

City of Sydney

Cushman & Wakefield is seeking a Client Service & Escalations Manager in Sydney, NSW. This full‑time role focuses on leading client relationships, resolving escalations and driving service improvements across a major government portfolio.

You will act as the main liaison between clients, operational teams and senior stakeholders while ensuring service delivery aligns with SLAs and KPIs. Excellent communication and problem-solving skills are essential in a fast-paced, hands-on setting.

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📌 Strategic Client Service & Escalations Lead (City of Sydney)
🏢 Cushman & Wakefield
📍 City of Sydney

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