Job Description

Your new company A growing Managed Service Provider requires a Level 2/3 Support Engineer for a permanent opportunity commencing ASAP, to be based at their Geelong office. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies.

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Your new role

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- Providing 2nd & 3rd level support for a broad range of clients.
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- Handling escalations for the level 1 Helpdesk team.
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- Maintaining relationships with clients.
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- Performing technical support of servers, network and hardware.
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- Delivering a high level of customer service.
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- Installing, maintaining and expanding the IT Infrastructure for clients.
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What you'll need to succeed

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- Demonstrated experience of providing level 2 IT support.
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- Sound knowledge of Azure, Windows Server, Exchange, Office 365, VMware / Hyper-V,



Hardware and LAN / WAN Networks.
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- A tertiary education in Information Technology as well as Azure, Microsoft, VMware, Palo Alto, Check Point and Cisco certifications are beneficial.
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- Proven experience working for a Managed Service Provider or Consultancy.
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- Current driver's license and access to a car.
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What you'll get in return

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Working in an organisation where they develop and grow careers, you will be offered a outstanding salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development.

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Do not miss out!

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📌 Level 2/3 IT Support Engineer (North Geelong)
🏢 Rashi Joshi
📍 North Geelong