- Luxury Retail Leadership Opportunity | Newmarket
- Rewarding Salary Package | $120K + Growth Opportunities
- Lead, Develop & Thrive in a Luxury Retail Workplace

The Company

Our client is a highly regarded luxury brand recognised for delivering exceptional experiences to discerning clientele. With a reputation built on quality, craftsmanship, and elevated service standards, the business continues to set benchmarks within the premium retail sector.

The Role

Reporting directly to senior leadership, you will be responsible for overseeing all aspects of showroom performance, leading a high-performing team, and ensuring every client interaction reflects the prestige of the brand. This is a hands-on leadership role that combines team development, client relationship management, operational excellence, and sales performance. You will play a key role in building a strong showroom culture while delivering outstanding commercial results.

Key Responsibilities

As the Showroom Manager, you will be responsible for leading, coaching, and developing a high-performing team while driving sales performance and achieving key revenue and KPI objectives. You will ensure every client receives an exceptional luxury experience, building lasting relationships with VIP and repeat clientele through personalised service and proactive client engagement. A key focus of the role will be leveraging CRM tools to strengthen customer retention, increase client loyalty,



and support ongoing business growth. You will oversee the presentation of the showroom to ensure it consistently reflects the premium standards of the brand, while managing daily operations including rostering, reporting, inventory control, and compliance.

Skills and Experience

We are looking for an experienced retail leader who has previously held a Showroom Manager, Store Manager, Boutique Manager, or similar senior leadership position within a luxury, premium, or high-end retail environment. You will bring strong commercial acumen and a proven track record of achieving and exceeding sales targets, along with a passion for delivering exceptional customer experiences. The ideal candidate will possess advanced clienteling and relationship-building capabilities, with demonstrated experience leveraging CRM platforms to drive customer engagement, loyalty, and repeat business. You will be a natural people leader with the ability to coach, mentor, and develop high-performing teams while fostering a positive and collaborative culture.

Benefits

Joining this prestigious luxury brand offers the opportunity to be rewarded with a competitive salary package and performance incentives while leading a premium showroom environment. You'll enjoy a high level of autonomy and ownership, allowing you to make a genuine impact on the success of the business.

#J-18808-Ljbffr

📌 Luxury Showroom Manager (Queensland)
🏢 Miller Leith
📍 Queensland