- 1 x Permanent Full Time Chance
- Location negotiable across NSW (subject to campus availability)
- $131,911 - $142,056 salary package - includes base salary ($116,219 - $125,157), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

As a Business Systems Support Specialist, you'll play an important role in improving the service delivery of Student and Campus Services by creating better systems and digital experiences. You will act as the connective tissue between Student and Campus Services operational teams and the Digital Solutions Group development teams to lead system enhancements, manage change requests, support user acceptance testing (UAT)



and drive continuous improvement initiatives that enhance service delivery, data quality and user experiences for staff and students.

Partnering with a broad range of stakeholders, you will analyse business needs, develop business requirements and help shape solutions that support operational effectiveness and customer-focused outcomes. The role also involves monitoring system performance, supporting data remediation and governance activities, and contributing to strategic initiatives that identify and address process inefficiencies across the Student and Campus Services Branch.

About you

You bring passion and experience in optimising business systems to support effective service delivery, with a track record of delivering system and digital experience enhancements in complex environments. You understand customer service ecosystems with high transactional volume and can translate operational business needs into developer ready requirements. A collaborator, you can build cross functional stakeholder relationships with empathy and diplomacy to achieve the best overall business outcomes.

Comfortable working in Agile environments, you have experience supporting change initiatives, improving data quality and driving user adoption of new processes and systems.

How to Apply For further information regarding the role, please click the Apply button. You will be redirected to the Careers at TAFE NSW website where you can review the Role Description, application process, and application instructions.

A career of life-changing impact awaits you. Apply now!

Applications close: Tuesday 1 September 2026

📌 Business Systems Support Specialist (New South Wales)
🏢 TAFE NSW
📍 New South Wales