Job Description

EcoHeat is growing, and we're looking for an organised, energetic and customer-focused Administration Assistant to join our team in Balcatta.

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If you thrive in a fast-paced environment, love keeping things organised, enjoy helping customers, and want to be part of a fun, supportive team that genuinely enjoys coming to work, we'd love to hear from you.

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About Us

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EcoHeat is one of Perth's leading heat pump specialists, helping homeowners make the switch to energy-efficient hot water systems. We're a young, innovative and rapidly growing company that prides itself on exceptional customer service, efficient systems and a positive workplace culture.

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No two days are the same, and we like it that way!

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About the Role

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This is a full-time office-based position where you'll become an integral part of our operations team.

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Responsibilities

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- Answering incoming customer calls and emails
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- Assisting customers with sales enquiries and bookings
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- Scheduling jobs and coordinating our installation teams
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- Preparing invoices, proposals and customer documentation
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- Raising and managing purchase orders
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- Ordering materials and liaising with suppliers
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- General administration and data entry
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- Supporting the team to keep everything running smoothly
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About You

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- Has excellent communication and customer service skills
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- Is highly organised and can juggle multiple tasks
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- Learns new software quickly
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- Has strong attention to detail
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- Enjoys working as part of a team
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- Takes initiative and can work independently
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- Maintains a positive attitude, even when things get busy
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Previous experience in administration, scheduling, customer service or accounts is highly regarded but not essential. We'll provide training for the right person with the right attitude.

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Experience with systems such as ServiceM8, Xero or similar software is an advantage.

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What We Offer

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- Full-time stable employment
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- A vibrant, supportive and fun workplace
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- Modern office environment
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- Ongoing training and career development
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- The prospect to grow with a rapidly expanding business
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- A team that values positivity, teamwork and celebrating wins together
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If you're looking for more than "just another admin job" and want to be part of a business where your work genuinely makes a difference, we'd love to hear from you.

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Apply now with your resume and a short cover letter telling us why you'd be a great fit for the EcoHeat team.

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📌 Administrative Services (Perth)
🏢 Ecoheat Energy
📍 Perth