Talenza is seeking an experienced Senior Contact Centre Specialist to join our enterprise team in Australia. You will work on large, complex contact centre projects and deploy leading CC technologies both on premise and in the cloud.
Key duties include supporting and maintaining platforms such as Genesys, NICE, Avaya, Cisco and Amazon Connect; troubleshooting incidents; managing changes; and coordinating with customers, vendors and internal teams.
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📌 Senior Contact Centre Specialist - Cloud & On-Prem Expert (New South Wales)
🏢 Talenza
📍 New South Wales
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