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- Maintains solid leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
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- Serves as a Brand Ambassador embodying Coach values and increasing brand awareness
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- Leads implementation of Company initiatives and support full operation of the business
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- Maintain a growth mindset for business and personal development initiatives
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Create Winning Teams / Drive Results
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- Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
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- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
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- Exemplifies robust business acumen and executes forward-planned strategies to achieve leadership initiatives surrounding store goals / KPIs
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- Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
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- Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
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- Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures
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Customer Focused (Internal and External)
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- Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
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- Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
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- Provides HR and conflict resolution support to team and in district in absence of leadership team
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- Champions the company resources to support a healthy work environment for interns and customers
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Qualifications & Requirements
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- 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
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- Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds
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📌 Store Supervisor (New South Wales)
🏢 Tapestry
📍 New South Wales
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