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- Support the development of the long-term strategy for project logistics in Australia, aligning with global and regional vertical leads
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- Identify, pursue and secure current business opportunities with key clients in all project related sectors
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- Leverage DSV's global network and regional teams to identify cross-border opportunities and provide integrated solutions to our customers
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- Ensure all commercial activities are conducted in line with DSV policies, ethical standards, and relevant Australian laws and regulations
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- Track and report on key commercial KPI's including revenue, quote-to-win ratios, pipeline conversion, and profitability by account
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Requirements
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- Minimum 7-10 years of experience in project logistics, freight forwarding or a related commercial management role
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- Adopt a customer-first approach, prioritizing customer needs and expectations in all operations.
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- Ensure high levels of customer satisfaction by delivering reliable, timely, and cost effective freight solutions
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- Consistently achieving best performance, driving commercial excellence and meeting or exceeding KPI's
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- Demonstrate effective leadership by guiding, mentoring, and supporting team members, inspiring them to achieve their best performance
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- Client relation and retention- Strengthen long term partnerships with key accounts through effective relationship management
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Core Competencies
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Demonstrates extensive experience in project logistics and commercial management, with a strong focus on customer satisfaction and relationship management. Proven ability to drive commercial excellence and achieve key performance indicators through effective leadership and strategic alignment.