Job Description

Who We Are

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OTR Group comprises over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly Coles Express), Smokemart & GiftBox, and in South Australia, Krispy Kreme, Hungry Jacks, Oporto, Guzman y Gomez, and many others.

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Who We Are

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OTR Group comprises over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly Coles Express), Smokemart & GiftBox, and in South Australia, Krispy Kreme, Hungry Jacks, Oporto, Guzman y Gomez, and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry‐leading innovation, there has never been a more exciting time to join OTR Group as we set out to redefine the retail landscape in Australia.

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The Role

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This role owns the performance and strategic direction of the Coffee category across the retail network. You will drive a consistent, high-quality coffee experience through strong commercial performance, innovation, supplier partnerships and in-store execution.

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You Will Provide

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- End-to-end ownership of Coffee category performance including sales, margin and growth
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- A consistent Coffee customer value proposition across all store formats
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- Leadership of menu, blend, equipment and consumables strategy
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- Innovation pipeline and new product development aligned to customer trends
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- Supplier strategy, negotiations and performance management
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- Cross-functional leadership across Marketing, Operations, Supply Chain and Finance
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- Store execution standards, training programs and capability uplift
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- Insights-led improvements in quality, availability, waste and experience
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What We Offer

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- Join a dynamic team at a renowned South Australian company, known for their innovation and outside‐the‐box thinking.
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- Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse.
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- Access to exclusive staff advantages via our OTR App.
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- Access to our free and confidential Employee Assistance Program (EAP).
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- Access to extensive health and wellbeing benefits, including discounted private health insurance, fitness memberships, and everyday lifestyle savings for you and your family.
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About You

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- Experience in category, commercial or product roles within FMCG, retail, QSR or convenience
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- Strong commercial acumen with accountability for sales, margin and cost performance
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- Experience delivering customer propositions across multi-site or national networks
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- Strong stakeholder management and cross-functional collaboration skills
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- Practical understanding of store operations and execution at scale
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- Experience in coffee, food-to-go or beverage categories (highly regarded)
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- Exposure to supplier management, negotiations or innovation/NPD (desirable)
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- Relevant tertiary qualification in business, commerce or marketing (preferred)
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We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non‐traditional roles.

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Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.

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📌 Category Manager - Coffee Experience (South Australia)
🏢 OTR
📍 South Australia