- Join a supportive team focused on safety and satisfaction.

Internal Sales Support | Customer Service & Administration | Ormeau

Frontline Human Resources is currently seeking an experienced and motivated Internal Sales Support Officer to join a leading windows and doors manufacturer based in Ormeau.

This is a fantastic opportunity for someone with strong customer service, administration and internal sales support experience who enjoys working in a fast-paced environment and building positive relationships with customers and internal teams.

What's on Offer?

- Immediate start
- 12-month assignment with the possibility of extension
- Opportunity to transition into a permanent full-time position
- Full-time hours, Monday to Friday
- Monday to Thursday: 8:00am - 4:00pm
- Friday: 7:30am - 3:30pm
- Supportive and team-focused working environment
- Opportunity to join a well-established Australian manufacturing business

Your Day-to-Day

Working closely with the Sales Support team, Account Managers and other internal departments, your responsibilities will include:

- Providing high-quality customer service to internal and external customers
- Responding to customer enquiries and providing timely supportProcessing customer quotations accurately and efficiently
- Managing quotation requests and ensuring pricing procedures are followed
- Processing customer orders and ensuring all information is complete and accurate




- Supporting Account Managers and the broader sales team with administration
- Following up customer enquiries and service-related matters through to resolution
- Managing customer-related escalations professionally and proactively
- Maintaining accurate customer and order information within internal systems
- Assisting with continuous improvement initiatives across the sales team
- General administration and coordination as required

About You

We are looking for someone who is organised, customer-focused and comfortable managing multiple priorities.

To be successful, you will ideally have:

- Previous experience in Customer Service, Internal Sales, Sales Support or Administration
- Solid written and verbal communication skills
- Excellent attention to detail and data-entry accuracy
- Confidence dealing with customers over the phone and via email
- Strong organisational and time-management skills
- Ability to prioritise tasks and work effectively in a busy environment
- Good problem-solving skills and the ability to follow matters through to completion
- Strong computer skills, including SAP (highly desirable) Microsoft Word, Excel and Outlook
- A proactive attitude and willingness to learn
- Ability to work effectively as part of a team

Experience within manufacturing, building products, windows and doors, construction or a similar environment would be highly regarded.

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📌 Internal Sales Support Coordinator (City of Gold Coast)
🏢 Frontline Human Resources
📍 City of Gold Coast