Auslan Service Team Lead — Deaf Community Support (Remote) (Parramatta)

Auslan Service Team Lead — Deaf Community Support (Remote) (Parramatta)

21 Aug
|
National Disability Insurance Agency
|
Parramatta

21 Aug

National Disability Insurance Agency

Parramatta

National Disability Insurance Agency (NDIA) is seeking an APS6 National Contact Centre Auslan Service Officer Team Leader in Parramatta. The role leads a team delivering Auslan-first support to Deaf and hard-of-hearing participants, coordinating video calls, emails and webchat, with a focus on accessibility and quality of service.

The position requires fluent Auslan, leadership experience, and the ability to work across rotating shifts within NCC operating hours.

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📌 Auslan Service Team Lead — Deaf Community Support (Remote) (Parramatta)
🏢 National Disability Insurance Agency
📍 Parramatta

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