Job Description

APS5 Programme Support Officer – Geelong

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Hybrid opportunity available in Geelong.

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Reasons to Apply – At a Glance

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- Impactful, participant‐focused work – contribute to initiatives that ensure the voice of people with disabilities is heard, shaping service design and delivery.
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- Join a purpose‐driven Federal Government agency committed to building a world‐leading disability support scheme and delivering meaningful outcomes.
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- Flexible and supportive working environment with hybrid arrangements, collaborative culture, and strong career development pathways.
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Mandatory Requirements

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- Australian Citizenship
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- Ability to obtain and maintain: Working with Children Check
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- Pre‐employment security screening
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Your New Company

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This Federal Government agency is responsible for delivering one of Australia's most significant social programmes, supporting people with disabilities to live more independent and fulfilling lives. With a solid focus on participant‐centred outcomes, innovation, and continuous improvement, the organisation offers a collaborative and inclusive workplace where your contributions genuinely make a difference.

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Your New Role

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As an APS5 Programme Support Officer, you will play a key role in supporting programme delivery and participant engagement by:

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- Managing reporting and insights processes, including analysing qualitative and quantitative data to support informed decision‐making.
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- Supporting participant engagement activities and helping to amplify the participant's voice across the Agency.
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- Collaborating with internal teams to improve reporting processes and streamline feedback mechanisms.
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- Developing clear, accessible communication materials in line with plain English and accessibility standards.
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- Coordinating administrative and operational activities to support team and branch objectives.
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- Liaising with internal and external stakeholders to respond to enquiries and provide advice on moderately complex matters.
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What You Will Need to Succeed

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- Strong organisational and administrative skills, with the ability to manage competing priorities and workflows.
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- Experience working with data, reporting, or insights to support business outcomes.
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- Excellent communication skills, including the ability to produce clear, accessible written materials.
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- Strong stakeholder engagement capability, with confidence in handling moderately complex enquiries.
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- Sound judgement and problem‐solving skills, with the ability to work within policy frameworks and adapt to changing priorities.
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What You'll Get in Return

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- Opportunity to contribute to a high‐impact Federal Government programme
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- Flexible working arrangements and supportive team culture
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- Exposure to policy, programme delivery, and stakeholder engagement
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- Weekly pay cycle
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- Online timesheet submission and approval
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- Nominated superannuation fund
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📌 Program Support Officer (North Geelong)
🏢 Rashi Joshi
📍 North Geelong