Job Description

Job Description

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Reception Agent

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First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

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What Is In It For You

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- Employee benefit card offering discounted rates at Accor worldwide
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- Learning programs through our Academies
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- Prospect to develop your talent and grow within your property and across the world!
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- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
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What You Will Be Doing

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- Greet, check-in, respond to requests and settle accounts while providing exceptional service
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- Take initiative to add a personalized experience
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- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
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Qualifications

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- Service focused personality is essential
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- Experience is an asset
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- Prior experience working with Opera or a related system
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- Fluency in English
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- Additional languages are a plus
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Our Commitment To Diversity & Inclusion

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We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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📌 Reception Agent (Mackay)
🏢 Accor
📍 Mackay