Job Description

Are you the person who keeps everything moving?

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Ilonka Foods is an established Western Australian food manufacturer supplying premium sous-vide meats, meals and food solutions across, hospitality, foodservice, retail, wholesale, healthcare and aged care.

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We are looking for a highly organised, commercially minded Senior Sales & Operations Coordinator to become a key link between our customers, sales activity, logistics, administration and staff.

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This role would suit either:

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An experienced operator – someone with solid food industry, wholesale, logistics and manufacturing experience who already understands the industry and brings useful customer or industry relationships.

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Or an ambitious step-up candidate – someone with strong foundations who is ready to learn quickly, take on more responsibility and grow into a broader operations role.

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The salary range is $75,000–$100,000 + super, depending on experience, capability and industry network.

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What You'll Be Doing

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- Managing sales enquiries, quotes and customer follow-up
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- Maintaining an active sales pipeline
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- Supporting current-business development
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- Coordinating deliveries and drivers
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- Managing day-to-day customer service issues
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- Overseeing sales and customer administration
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- Keeping pricing and product information current
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- Helping staff with day-to-day operational questions
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- Following up outstanding actions
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- Present practical sales and operations reports
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- Identify more efficient ways of doing things
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- Maintains strong visibility across day-to-day operations
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We're Looking for Someone Who

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- Is exceptionally organised
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- Follows things through without being chased
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- Is confident speaking with customers
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- Is highly tech-savvy, confident learning and improving business and administration systems
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- Must be highly proficient across Microsoft 365,



particularly Excel, Outlook, Word and Teams.
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- Is commercially aware and comfortable with numbers
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- Can coordinate people without creating unnecessary drama
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- Notices when something has been missed
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- Is happy to pick up the phone and solve a problem
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- Learns quickly and takes feedback well
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- Wants responsibility and room to grow
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Experience in food manufacturing, meat, foodservice, wholesale, distribution or logistics would be highly regarded. A strong network within the WA food or foodservice industry would also be valuable.

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The Opportunity

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This is far more than a traditional administration role.

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You will work closely with the CEO and senior team and become a key person in the day-to-day flow of the business, someone who understands what is happening across customers, sales, logistics, systems and staff, and helps keep everything moving in the right direction.

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For an experienced candidate, this is an opportunity to bring your industry knowledge, commercial judgement and established relationships into a broader, more influential role where you can have a genuine impact on how the business operates and grows.

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For someone earlier in their career, it is a rare opportunity to step into a role with real exposure, responsibility and mentorship. You will have the chance to build strong commercial and operational capability, work closely with senior decision-makers and grow towards an Operations Manager or Commercial Operations position as your experience and capability develop.

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We are looking for someone who wants to become genuinely valuable to the business — not simply complete a list of tasks.

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What Success Looks Like

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- Customers are followed up properly
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- Sales opportunities keep moving
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- Deliveries and drivers are well organised
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- Administration stays accurate
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- Support and manage staff
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- Any issues are identified early
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📌 Senior Sales & Operations Coordinator (Perth)
🏢 Ilonka Foods
📍 Perth