Job Description

Position

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Senior Business Analyst – Collections (Banking Transformation)

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Location

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Sydney/Melbourne

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Contract

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6+ Months and extendable

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Must Have Skills

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- Robust business process mapping (L3/L4, Holocentric preferred)
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- Experience writing user stories and acceptance criteria (Given/When/Then)
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- Experience in workshops & discovery facilitation
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- Ability to translate business requirements into functional specifications
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Key Areas

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- Operations
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- Product
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- Technology
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Domain Experience

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- Banking / Financial Services (preferably Collections / Hardship / Debt Management)
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- Experience in large‐scale migration or transformation programs
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Tools Experience

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- JIRA and Confluence
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- Process Mapping – Visio and Holocentric
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- Data Traceability – Excel (Advanced)
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- AI productivity improvements – Microsoft Copilot, Prompt‐based Querying
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Nice to Have Skills

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- Functional and techno‐functional BA with collections knowledge for legacy transformation
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Role Description

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To support the end‐to‐end analysis, documentation, and validation of business processes and requirements across the Collections Migration Program, ensuring alignment with target state platforms (e.g., PLATO, AssistNow, downstream systems).

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📌 Senior Business Analyst - Collections (Banking Transformation) (Victoria)
🏢 Ampstek
📍 Victoria