The organisation operates within the airlines and aviation sector, providing ground handling and passenger services globally.

About the role

As International Terminal Manager, you will provide operational and people leadership across ground handling services at Melbourne International Terminal. You will be accountable for delivering secure, compliant and efficient operations while maintaining strong relationships with airline customers, airport stakeholders and internal teams.

Key responsibilities

- Lead the safe, compliant and efficient delivery of passenger, ramp and ground handling operations within the International Terminal
- Provide clear leadership, coaching and direction to operational supervisors and frontline teams
- Maintain effective workforce deployment and operational coverage in response to airline schedules and changing priorities
- Build trusted relationships with airline customers, airport authorities and key operational stakeholders
- Ensure service delivery meets contractual obligations and regulatory requirements
- Monitor and improve key operational measures, including on-time performance and customer satisfaction




- Lead operational responses to disruptions and ensure timely communication
- Champion a proactive safety culture through visible leadership and compliance with health and safety requirements.

Skills & experience

- Proven leadership experience within aviation, airport operations or ground handling services
- Operational experience across passenger services, ramp, baggage or broader ground handling functions
- Strong knowledge of aviation safety, security and regulatory compliance requirements
- Demonstrated capability in coaching leaders and building engaged teams
- Strong stakeholder-management skills and sound judgement under pressure.

What's in it for you

- A permanent, full-time leadership position within a global aviation organisation
- Competitive remuneration with paid employee parking and comprehensive training
- Career progression opportunities across the organisation's Australian network
- The chance to lead a critical international airport operation and make a meaningful contribution.

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📌 International Terminal Manager (Hume City)
🏢 Frog Recruitment
📍 Hume City