Job Description

About Us

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At Officeworks, we create larger impact together with a diverse, innovative team. With over 10,000 employees and 173 retail stores nationwide, we deliver a wide range of products at low price and great service. We foster a culture of current ideas, support, and community engagement.

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About The Role

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We are launching our largest supply‐chain distribution center in Redbank, Queensland, and need a DC Systems Manager to lead the technology that powers our advanced logistics operation.

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- Location: Brand‐New, State‐of‐the‐Art Omnichannel DC (Redbank, QLD)
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- Role Type: Full‐Time, Permanent
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- Start Date: 7 September 2026
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Key Responsibilities

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- Own the performance of recent WMS, WES, and RCS systems, optimizing material and workflow logic for best‐in‐class omni‐channel DC performance.
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- Partner with technology vendors, reviewing SLAs and KPIs to ensure quality delivery.
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- Collaborate with Technology, Supply‐Chain CI, and Operations teams to map business workflows and drive system enhancements.
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- Diagnose and document operational system issues on the floor, working closely with IT and network infrastructure teams.
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- Support go‐live activities, troubleshooting during critical periods and ensuring smooth operation.
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Qualifications

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- 5+ years of experience in manufacturing, automated warehousing, or a high‐velocity logistics environment.
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- Hands‐on exposure to Supply‐Chain systems such as WMS, TMS, RCS and strong SQL skills (SAP experience highly regarded).
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- Background in business workflow mapping and continuous improvement methodologies (Lean, Six Sigma, etc.).
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- Education: Certificate I‐IV or a Diploma/Degree (or equivalent) in Information Technology, Engineering, Robotics, Mechatronics, or Supply‐Chain.
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- Excellent communication, troubleshooting aptitude, and natural leadership to guide operations teams through tech‐driven changes.
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Benefits

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- Advanced technology engagement: modern robotics (AMRs), conveyors, next‐generation WMS platforms.
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- Sustainable innovation: solar systems, green initiatives and employee wellbeing focus.
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- Career impact: play a pivotal role in launching and optimising a flagship site.
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- Generous benefits: continuous learning opportunities, employee discounts across our retail network and broader Wesfarmers brands.
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Officeworks fosters a safe, supportive environment for all employees. We encourage applications from candidates of all ages, cultures, people with disabilities, and the LGBTQI+ community.

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📌 DC Systems Manager (City of Gold Coast)
🏢 Officeworks
📍 City of Gold Coast