We are seeking an experienced Practice Manager to join our specialist medical practice in Townsville. This is a hands-on management role suited to a highly organised experienced medical Practice Manager who is confident overseeing the day-to-day operations of a busy multi specialist practice supporting both clinical and administrative teams.
About the role
The Practice Manager is responsible for the effective operation and leadership of the practice, including:
- managing and supporting administrative staff
- overseeing daily practice operations and workflow
- staff management, performance and HR
- rostering, leave, and workforce coordination
- financial and administrative oversight, including billing and reconciliation
- maintaining practice policies, procedures, and compliance requirements
- supporting accreditation, WHS, privacy, and regulatory compliance
- liaising with stakeholders
- managing systems, processes including operational improvements
- recruitment, onboarding, and staff training
- identifying and resolving operational issues and ensuring appropriate follow-up
- supporting the practice’s continued development and efficiency.
About you
We are looking for someone who has:
- Excellent organisational and time-management skills.
- Strong communication and interpersonal skills.
- The ability to work independently, prioritise competing demands, and make sound decisions.
- Proactive to identifying and resolving issues.
- Strong attention to detail and a high level of accountability.
- Experience with HR, compliance, policies, and workplace processes.
- The ability to work collaboratively with doctors and clinical staff.
Desirable skill requirements
- Previous experience as a medical practice manager, medical clinical coordinator, or non-medical practice manager.
- Experience within a specialist or medical practice will be highly regarded.
- Experience with Genie Solutions practice management software is highly desirable.
- Experience managing staff and overseeing a medical practice environment.
- Strong knowledge of medical administration and practice operations.
What we offer
- Opportunity to take a key leadership role within an established specialist practice.
- Supportive and professional working workplace.
- Variety and autonomy within the role.
- Opportunity to contribute to ongoing practice improvements.
- Competitive remuneration commensurate with experience.
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📌 Practice Manager (Townsville City)
🏢 Nqphn Director Of Mental Health Gillian Yearsley
📍 Townsville City
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