Job Description

Prior experience within the Distribution & logistics Industry is highly desirable

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Experience using Microsoft Office is essential

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Experience using SAP would be highly regarded

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Ability to work from the Dandenong South site full time (Mon-Fri – 6am-3pm)

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What you will need to join us

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Full and Unrestricted Australian working rights – We do not offer visa sponsorship

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Valid Police Check

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Valid forklift licence or willingness to obtain

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Be physically fit and comfortable with manual handling

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Successful completion of pre-employment medical

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Why you will LOVE working at Knauf Australia!

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$32 per hour + super + allowances

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14 weeks Parental Leave (primary carer)

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Yearly Pay Review

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Access to discounts on Health Insurance, Gym Memberships, Qantas lounge, Novated leasing and trade discounts

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Career Development and Training opportunities

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Free onsite parking

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About the Role

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As a Customer Service Operator you will report to the Trade Store Manager, where you will be responsible for undertaking all administration tasks and direct customer service both over the phone, via E-mail and face to face

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Some tasks as part of this role include:

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Dealing with Customers face-to-face, via email & over the phone

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Administration duties including data entry and email management

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Picking & Packing customer orders

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Record and report any customer complaints to the Trade Stores Manager regarding product and / or service via Knauf's complaint and customer procedures

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Assist with stock take / inventory counts process to ensure accurate inventory records are maintained

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General warehouse duties & housekeeping when required

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About Us

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Knauf is one of the world's leading manufacturers of up-to-date insulation materials, gypsum wallboard systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools.

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With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide. The Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.

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📌 Customer Service Operator (Victoria)
🏢 Knauf Group
📍 Victoria