MCI is seeking a Remote Customer Service Agent to support a diverse portfolio of clients. You will handle calls, resolve issues on first contact, and document interactions while following scripts and privacy standards.
The role requires prior call center experience and a quiet home office within 80 km of our designated office. Robust English skills and high-speed internet are essential, as is experience with Microsoft Office.
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📌 Remote Customer Experience Specialist (Newcastle City Council)
🏢 Mci
📍 Newcastle City Council
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