Job Description
About the client
n
Our client is seeking an experienced Service Delivery Officer - Projects to support the delivery of strategic business improvement initiatives, stakeholder engagement activities and service provider partnership frameworks. This is an excellent opportunity to join a high-performing government team on a long-term temporary assignment, contributing to operational efficiency, governance and service delivery outcomes.
n
About the role
n
n
- Lead and support business improvement and project initiatives that enhance service delivery outcomes.
n
- Develop policies, procedures, guidelines, templates and operational frameworks.
n
- Provide advice and support on stakeholder engagement, governance and service provider management.
n
- Identify and implement process improvements to support efficient and consistent business practices.
n
- Manage stakeholder relationships and collaborate across teams to deliver project outcomes.
n
- Ensure activities align with relevant legislation, policy, governance and compliance requirements.
n
n
About You
n
n
- Previous experience working within a State Government environment.
n
- Solid project management and business improvement experience.
n
- Exceptional writing skills with experience preparing policies, procedures and guidelines.
n
- Highly developed stakeholder engagement and relationship management skills.
n
- Excellent organisational skills with the ability to manage competing priorities.
n
- Advanced Microsoft Office skills, including Word, Excel and PowerPoint.
n
- Able to obtain current police checl
n
n
Benefits
n
n
- ASAP commencement.
n
- Contract through to 30 November 2026 with potential extension.
n
- Brisbane CBD location.
n
- Hybrid working arrangement available (60% office / 40% WFH following probation).
n
- Full-time hours, Monday to Friday (36.25 hours per week).
n
- AO7 equivalent rate of $88.29 per hour + super.
n
n
Email
[email protected]
#J-18808-Ljbffr
📌 Principal Service Delivery Officer (Queensland)
🏢 Halcyon Knights
📍 Queensland