Role Description This is a part-time remote role for a Cloud Support Engineer.

The Cloud Support

Engineer will provide day-to-day technical support for cloud-based systems, including incident resolution, troubleshooting, and user assistance.

Responsibilities include monitoring system performance, managing access and configurations, and coordinating with internal stakeholders to ensure platforms remain secure, secure, and available. The role involves identifying recurring issues, documenting solutions, and contributing to the improvement of cloud infrastructure and support processes.

The Cloud Support

Engineer will also collaborate with other technical team members to implement updates, maintain security controls, and support adherence to organizational policies.

Qualifications

- Candidates should possess strong Troubleshooting and Technical Support skills to diagnose and resolve cloud-related issues efficiently.




- Candidates should possess System Administration skills for managing cloud environments, configurations, and user access.
- Candidates should possess Networking skills to understand connectivity, performance, and integration between systems.
- Candidates should possess Network Security skills to help maintain secure cloud operations and protect data integrity.
- Familiarity with major cloud platforms (e.g., AWS, Azure, Google Cloud) and ticketing/support tools.
- Strong communication skills and the ability to explain technical concepts in clear, accessible language.
- Ability to work independently in a remote setting, manage priorities, and meet deadlines.
- Relevant technical certification or coursework in IT, computer science, or related fields is beneficial.

📌 Cloud Support Engineer (Australia)
🏢 COLEGIO DE PSICOLOGOS DEL PERU CDN (CPSP)
📍 Australia