Job Description

Head of Marketing & Operations | Eastern Suburbs

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The Role We're recruiting on behalf of one of Sydney's leading real estate agencies for an experienced Head of Marketing & Operations.

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This is a senior leadership position responsible for overseeing the day-to-day marketing, operations and administrative functions of a high-performing sales office while supporting a successful team of Sales Agents.

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You'll be responsible for ensuring the business operates efficiently, marketing campaigns are delivered to the highest standard and the team has the systems, processes and support required to perform at their best.

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Your responsibilities will include:

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- Overseeing all property marketing campaigns from appraisal through to settlement.
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- Leading the day-to-day operations of the sales office and driving operational excellence.
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- Managing and improving internal systems, workflows and business processes.
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- Preparing and overseeing listing presentations, sales documentation and agency agreements.
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- Managing campaign timelines and coordinating photographers, stylists, designers, copywriters and media suppliers.
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- Overseeing all online listings across REA, Domain, social media and digital marketing platforms.
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- Managing CRM systems, databases and reporting to ensure data integrity and efficiency.
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- Supporting the leadership team with business projects, process improvements and operational initiatives.
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- Providing leadership and support to the administration and sales support team while fostering a collaborative office culture.
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- Ensuring an exceptional client experience across every stage of the sales process.
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About You You're a highly organised and commercially minded operations professional who thrives in a quick-paced environment. You enjoy improving systems, leading people and creating efficient processes that allow high-performing sales teams to succeed.

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You'll also have:

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- Previous experience in a Real Estate Head of Operations, Operations Manager, Head of Marketing, Marketing & Operations or Office Manager role.
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- Proven experience managing marketing campaigns, operations and administration within a real estate business.
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- Outstanding leadership, organisational and time management skills.
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- Excellent written and verbal communication.
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- High attention to detail and the ability to manage multiple priorities.
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- Experience using REA, Domain and real estate CRM systems.
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- A proactive, solutions-focused mindset with a passion for continuous improvement.
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What's on Offer

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- $120,000 - $140,000 package.
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- Join one of Sydney's leading real estate agencies.
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- Senior leadership role with genuine influence across the business.
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- Work alongside a successful team of high-performing Sales Agents.
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- Modern office with premium systems and marketing resources.
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- Genuine long-term career progression within a business that invests in its people.
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- Supportive leadership and an exceptional team culture.
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📌 Head of Marketing & Operations | Eastern Suburbs (New South Wales)
🏢 @
📍 New South Wales