Job Description

Early Stage Collections Specialist Kick start your career with OnDeck

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Recent graduates with experience in contact centre, collections or sales - this role is for you!

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Looking to launch your career in financial services? At OnDeck, we see collections differently. It's not about pressure - it's about people, problem solving and real conversations that make a difference for Australian small businesses.

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This is a great entry level chance for recent graduates or candidates with 6–12 months' experience in a call centre, customer service or collections environment who are ready to learn, grow and build a long term career.

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About the Role

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As an Early Stage Collections Specialist, you'll manage your own portfolio of customers, working closely with them to understand their situation and agree on realistic, positive outcomes. You'll be supported by a high energy, collaborative team and hands on leaders who are invested in your development.

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Why OnDeck

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- Clear career progression across collections,



credit and broader commercial roles
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- Ongoing learning & development, coaching and on-the-job training
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- Award winning culture (Top 5 Employer, 5 years running)
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- CBD location, wellbeing initiatives and regular team events
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What You'll Be Doing

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- Graduates or candidates with 6–12 months' experience in a call centre, collections, customer service or sales role
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- Confident communicators who are empathetic, resilient and solutions-focused
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- A positive attitude and willingness to learn
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- Team players who thrive in an energetic, performance-driven environment
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- Salesforce experience is a bonus, but full training is provided
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Ready to start your career somewhere that invests in you from day one?

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Apply now and join a team where every conversation can help a small business move forward.

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📌 Collections Specialist (New South Wales)
🏢 OnDeck Australia
📍 New South Wales