Are you a proactive administrative and operational support professional who thrives in a fast-paced environment? We are seeking a reliable and energetic Branch Administrator to join a market-leading equipment hire business based in Yatala.

This permanent, full-time position provides critical operational and administrative support across the entire hire lifecycle, from order scheduling and system entry to equipment maintenance coordination and client service. Working within a supportive team environment, you will play a key role in driving operational efficiency, maintaining exceptional safety standards, and delivering high-level service to stakeholders.

Location: Yatala, QLD

About the Opportunity

Are you a proactive administrative and operational support professional who thrives in a fast-paced environment? We are seeking a reliable and dynamic Branch Administrator to join a market-leading equipment hire business based in Yatala.

This permanent, full-time position provides critical operational and administrative support across the entire hire lifecycle, from order scheduling and system entry to equipment maintenance coordination and client service. Working within a supportive team environment, you will play a key role in driving operational efficiency, maintaining exceptional safety standards, and delivering high-level service to stakeholders.

Key Responsibilities

- Order Management & Scheduling: Coordinate the planning, scheduling, and delivery of specialised systems. Enter hire contracts and quotes, confirm orders prior to dispatch,



and manage contract closures and invoicing.
- System & Record Management: Accurately update and maintain contract and equipment records in the internal CRM system, ensuring complete reporting alignment with company policies.
- Equipment Handling & Maintenance: Receipt returned equipment, conduct routine functionality tests, arrange repairs/replacements, and ensure strict operational quality standards are met.
- Site Support & Customer Service: Provide high-level, professional service to clients; assist with site deliveries and equipment setup as needed.
- Continuous Improvement & WHS: Diligently adhere to all WHS procedures and workplace safety instructions. Identify process improvements to boost overall operational efficiency.

Key Skills & Experience

- Autonomy & Ownership: Proven ability to manage jobs through the entire hire lifecycle independently while managing multiple concurrent tasks and shifting deadlines.
- Licensing & Eligibility: Must hold a current unrestricted Driver's Licence and have valid Australian working rights.
- Safety Mindset: Strong commitment to Work Health & Safety (WHS) standards, PPE compliance, and maintaining safe work practices at all times.
- Customer-Centric & Solution-Focused: Exceptional communication skills with a confident, proactive approach to troubleshooting and stakeholder engagement.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 Branch Administrator (City of Gold Coast)
🏢 Randstad
📍 City of Gold Coast