Job Description

Lead national grocery growth for an established consumer products business

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An established and growing consumer products organisation is seeking an accomplished National Business Manager to lead its grocery, convenience and online retail channels.

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Based between Brisbane and the Gold Coast, this highly autonomous position will take ownership of strategic retailer relationships, customer planning and new commercial opportunities across a recognised portfolio of pet care products.

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You will be responsible for growing sales, profitability, distribution and market share by developing retailer-specific strategies, securing new ranging opportunities and delivering commercially effective promotional, pricing and category plans.

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This is an influential role for a commercially astute national or major account professional who understands how to navigate complex grocery customers and convert category insights into sustainable growth.

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The opportunity

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You will take end-to-end responsibility for key grocery and convenience customers, working closely with internal teams across Sales, Marketing, Finance, Supply Chain and Manufacturing.

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- Building senior, productive relationships with major grocery, convenience and online retailers.
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- Positioning the organisation as a valued, responsive and commercially credible supplier.
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- Developing retailer-specific customer plans covering sales targets, range strategy, distribution, volume and value growth.
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- Identifying, negotiating and securing new ranging and commercial opportunities.
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- Leading range reviews, distribution proposals and customer negotiations.
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- Developing promotional,



pricing and planogram strategies aligned with category and profitability objectives.
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- Analysing customer, category and sales data to identify opportunities and inform commercial decisions.
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- Preparing accurate sales forecasts in partnership with Finance, Marketing, Manufacturing and Supply Chain.
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- Managing customer investment, promotional expenditure and fixed costs to maximise profitability.
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- Reviewing customer profitability and ensuring commercial decisions deliver sustainable returns.
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- Maintaining strong service levels and resolving supply, DIFOT, quality and customer complaint matters.
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- Participating in Sales and Operations Planning and broader commercial governance activities.
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- Planning and delivering customer trade shows, retailer events and sales initiatives.
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- Providing direction and coaching to internal or third-party field sales teams as required.
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About you

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You will be a strategic and relationship-led sales professional with significant experience managing national or major retail accounts.

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You will ideally bring:

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- Demonstrated national or major account management experience within FMCG, consumer products or a related environment.
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- Established relationships and strong networks across major grocery, convenience or online retail channels.
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- A record of increasing sales, market share,



distribution and customer profitability.
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- Experience leading retailer customer plans, range reviews and new product ranging submissions.
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- Solid commercial negotiation and influencing capability.
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- Experience developing promotional programs, pricing strategies and distribution proposals.
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- The ability to interpret sales, shopper and category data and translate insights into commercial action.
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- Strong financial acumen, including customer P&L; management, promotional evaluation and profitability analysis.
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- Experience working cross-functionally with Marketing, Finance, Supply Chain, Manufacturing and field sales teams.
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- The confidence to work autonomously while remaining closely connected to broader business priorities.
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- Clear communication, disciplined planning and a consistent focus on measurable results.
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A tertiary qualification in business, marketing or a related discipline would be advantageous but is not essential.

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Experience with grocery or broader consumer products would be highly regarded.

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Why consider this opportunity?

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This is an opportunity to join an established consumer products organisation with ambitious plans for continued growth across the Australian retail market.

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You will have genuine ownership of the grocery and convenience channel, direct access to senior leadership and the autonomy to shape customer strategy and deliver meaningful commercial outcomes.

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The position is based in Helensvale and will involve regular travel for customer meetings, retail visits, trade shows and business planning. Occasional international travel may also be required.

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📌 National Business Manager - Grocery (City of Gold Coast)
🏢 Davidson
📍 City of Gold Coast