TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State, with a history of serving Queensland communities for more than 140 years.

At TAFE Queensland, we hold true to our values and keep our customers at the centre of everything we do. By living these values we continue to strengthen TAFE Queensland’s reputation as a leading provider of high quality education and training. Our people are recognised for demonstrating these values in their everyday work:

- Working together

We have an exciting permanent full-time prospect available to join our Faculty Administration team in the Faculty of Applied Science and Business, at TAFE Queensland’s South Bank Campus.

As a Delivery Support Coordinator, you will provide operational support to Training Delivery in the coordination of programming and timetabling activities, emergent issues, teacher utilisation and delivery support services to ensure consistency of the application of programming parameters and efficiency in program delivery.

This position reports to the Delivery Support Manager, Faculty Applied Science and Business.

The salary range for the Delivery Support Coordinator is $92,262.15 to $101,137.72 (gross) per annum plus superannuation contributions of 12.75% of your salary.

- Four (4) weeks recreation leave (accrued annually)
- Flexible work options (e.g. Purchased leave, compressed hours, telecommuting)
- 12.75% Superannuation and Salary packaging options available
- Professional development, study assistance and support to return to industry for currency and competency purposes




- Wellbeing initiatives and social responsibility programs
- Access to Employee Assistance Program

Key Responsibilities

- Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focussing on our Customer, Taking Responsibility and Showing Initiative.
- Live a safety culture, lead by example and support the Health Safety and Environment Management System to create a TAFE Queensland Brisbane-wide safety culture.
- Establish and maintain industry partnerships and models for student engagement to advance the standing and reputation of the organisation.
- Maintain the student and teaching timetables including backfilling of emergent staffing needs and identifying opportunities to improve efficiencies, staff utilisation and class sizes.
- Coordinate requirements on behalf of Training Delivery for registration, Award eligibility, academic results and assessments, student induction and events and undertake problem resolution where required.
- Assist in the Training Delivery budget, performance and academic planning process ensuring a high degree of accuracy and critical deadlines are met.
- Provide confidential,



professional and proactive administrative support including preparing briefs, meeting papers and responses to correspondence from a range of sources.
- Assist in the monitoring and reporting on operational and academic plans, ministerial communication, budgets and performance, focused on customer satisfaction, program viability, effective utilisation of resources and business processes.
- Provide advice and training in the use of systems including the student and learning management systems, award eligibility and the registrations process and ensure work is performed in line with policy, procedures, workflows and compliance requirements.
- Foster a culture of teamwork, collaboration and innovation within the Training Delivery and Delivery Support teams and actively engage with a broad range of internal and external stakeholders to drive customer focused practices and intervention strategies and resolve operational issues and complaints.
- Actively network with other delivery support professionals, participate in appropriate networks, forums, professional development and student engagement/marketing activities to support the requirements of TAFE Queensland Brisbane.
- Undertake all work in accordance with relevant legislation and compliance requirements including ASQA, AVETMISS, NVR Standards and CRICOS, and TAFE Queensland policies and procedures.

Mandatory Requirements

- There are no mandatory requirements for this position.

Highly Desirable

- Tertiary qualifications in business administration; or equivalent relevant experience will be highly regarded

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📌 Delivery Support Coordinator (Brisbane)
🏢 Tafe Queensland
📍 Brisbane