Job Description

Join to apply for the Field Service Technician - Thermal HVAC role at Vertiv

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Join to apply for the Field Service Technician - Thermal HVAC role at Vertiv

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Vertiv is seeking to add a Field Service Technician - Thermal to our high performing APAC team!

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Who we are:

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Nearly all aspects of our lives involve the use of technology. It's how we work, play & do anything in between. This connectivity or use of data is built into the very fabric of our society. It's vital to human progress.

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Vertiv believes there's a better way to meet this accelerating demand for data - one driven by passion & innovation.

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As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, & services, to ensure our customers' vital applications run continuously, perform optimally & scale with business needs.

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Why Join Vertiv?

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- Meaningful & Fulfilling Work
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- Inspiring & Caring Leaders in the industry
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- Recharge Your Potential
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- Insurance & Leave Perks
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Salary & Perks:

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- Base + Super + Bonus + Car & Tools + Overtime
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- Office in Port Melbourne
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Key Responsibilities

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- Plan your customer service maintenance visits in a structured and methodical manner.
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- Time Sheets - Digital reporting tool to be used (i.e., accurately record hours worked, and all call out and response times) each day.
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- Field Service Reports - to be completed for every maintenance & service call attended.
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- Carry out commissioning,



service maintenance and after-hours service commitments in a professional, efficient manner.
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- Maintain relationships between the VERTIV and our customers, by having professional interactions with customers & providing customer feedback to the Vertiv Team.
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- Keep up to date with your training requirements across multiple Vertiv technologies.
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- Maintain the supplied company vehicle & personal appearance to the appropriate company standard.
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- Spare Parts. Keep personal onboard spares inventory, record & report inventory use.
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- Comply with all Work, Health & Safety, Environment and Quality obligations.
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- Actively promote safety in the workplace
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- Drivers Licence is required (may involve visit to remote sites)
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- Overnight or longer trips may be required.
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- Unaccompanied (Lone worker) After-hours work and being on an On-Call Roster is needed.
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- Attending customer Service calls.
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- Use of ladders, Scissor lift and scaffolding.
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- Working in tight and restricted locations.
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- Working on and around Energised Electrical equipment.
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- Working on live refrigerant lines and pressure vessels.
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- Working and Heights (needs Work at Heights Training and refreshed every 5 years)
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- Working on HVAC Mechanical systems that will involve awkward body positions at times.
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- Lifting, carrying, relocating equipment and components (e.g Compressors, Gas Bottles etc)
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Requirements:

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- Restricted Electrical Licence
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- Technical knowledge - data centres, telecom, commercial & industrial or similar industries (highly regarded)
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- Proven track record within the Air - Conditioning or other precision cooling industry as a service technician
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- Thermal controls & Networking knowledge
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- Proficiency in Microsoft Office
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Seniority level

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Seniority level

Entry leveln

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Employment type

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Employment type

Full-timen

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Job function

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Job function

Engineering, Other, and Quality Assurancen

Industries

HVAC and Refrigeration Equipment Manufacturingn

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📌 Field Service Technician - Thermal HVAC (Victoria)
🏢 Vertiv
📍 Victoria