Position: Community Support Worker

Type: Full-time

Employer: Home Caring (Bankstown) Pty Ltd

Location: Chipping Norton NSW

Salary: $85,500 p/a

About the Business

Home Caring (Bankstown) Pty Ltd is a trusted local provider of home care and NDIS support services in Bankstown and across Western Sydney. We deliver personalised, culturally sensitive care that helps seniors and people living with disability remain independent and live well in their own homes. Backed by a national network while remaining locally owned and operated, our team emphasises clear communication, empathy, multicultural inclusion (including solid connections with diverse communities), and high standards of safety and quality.

We foster a supportive workplace culture built on integrity, genuine relationships with clients and families, continuous improvement, and the belief that great care starts with trust and respect.

About the Position

The Community Support Worker plays a central role in coordinating and delivering high-quality support within our home care service. You will manage client care plans, ensure regulatory compliance, assist frontline staff, and advocate for clients’ needs, drawing on strong care coordination, resource management and community engagement skills. This position is vital to maintaining the personalised,



person-centred service that allows our diverse clients to achieve greater independence and wellbeing.

Key Responsibilities

Coordinate and manage individual client care plans in line with Home Care Package, Support at Home and NDIS requirements

Support and guide frontline care staff to deliver consistent, high-quality services

Advocate for clients’ needs and preferences while ensuring cultural, emotional and practical requirements are met

Monitor regulatory compliance, documentation and quality standards

Engage with clients, families and community stakeholders to build effective support networks

Respond to and manage crisis or complex situations with sound judgement

Contribute to continuous improvement of service delivery and client outcomes

Requirements

Australian citizens and permanent residents are encouraged to apply

Diploma of Community Services

Minimum 2 years’ relevant experience

Strong care coordination, communication, leadership and crisis-management skills

Ability to work effectively with diverse clients and multicultural communities

Sound understanding of community services, home care and NDIS frameworks

Excellent interpersonal skills, empathy, professionalism and organisational ability

How to Apply

To apply, applicants must submit their resume with a valid email address through this online portal.

Only shortlisted candidates will be contacted.

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