Job Description

Business Analyst | AI & Governance Tools

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Contract: February 2026 – February 2027 (12‐month, with possible extension).
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Key Responsibilities

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- Collaborate with stakeholders to gather and document business requirements.
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- Elicit functional and non‐functional requirements, create use cases, user stories, and related documentation.
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- Manage requirements: discover, define, validate, prioritise, and continuously manage them to align with architectural principles.
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- Analyze data sets to derive actionable insights and support decision making.
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- Identify workflow inefficiencies and propose solutions to optimise business processes.
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- Produce detailed documentation of requirements, workflows, and outcomes, including business process models.
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- Act as liaison between business stakeholders and technical teams to ensure smooth communication.
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- Facilitate workshops using best‐practice techniques such as design and systems thinking.
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- Collaborate with technical specialists and service management stakeholders to coordinate process changes.
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- Generate reports to communicate findings to executive audiences and stakeholders.
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- Monitor and report on the benefits and performance of new processes.
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- Support testing and validation of new systems and processes to meet business requirements.
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- Provide training and support to staff on recent processes and tools.
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Key Deliverables & Milestones

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Project schedule and milestones to be determined. The Business Analyst will adhere to the organisation's project management, testing, change management, and software development frameworks, standards, and lifecycles while delivering artefacts.

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Skills and Experience

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Essential

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- Minimum 5 years' experience as a Lead Business Analyst or similar role.
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- Significant experience in business analysis techniques and rapid, accurate requirement elicitation.
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- Exceptional analytical and problem‐solving skills; ability to develop BPMN process mapping, data and system documentation per industry standards.
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- Proven track record supporting high‐impact initiatives that deliver meaningful change.
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- Excellent written communication, including clear technical specifications, presentations, and reports.
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- Strong interpersonal skills for team-oriented, outcome‐focused relationships.
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- Ability to work independently and as part of a team.
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Highly Desirable

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- Experience in higher education or government sector.
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- Experience in SaaS/COTS procurement and implementation.
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- Knowledge of AI technologies and tools.
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Application Process

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Please submit your résumé in Word format using the link that references No. 247942. For further information, email [email protected]. Applications will be treated with strict confidentiality.

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Equal Opportunity & Diversity

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Hudson is committed to providing an inclusive workplace. We welcome applications from all backgrounds, identities, and lived experiences. When different voices come together, amazing things happen.

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Casual Loading

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For Australian‐based contract and temporary roles only, the pay rate is inclusive of a mandatory 25 % casual loading. This excludes permanent and fixed‐term roles.

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Job Details

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- Seniority level: Not Applicable
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- Employment type: Contract
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- Job function: Analyst and Information Technology
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- Industry: Higher Education
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📌 Business Analyst | AI & Governance Tools (Queensland)
🏢 UpperGround by Hudson
📍 Queensland