Job Description

About the Chance

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We're looking for a Master Data Assistant to join our team at our Heatherton Support Office, playing a critical role in keeping our product and pricing data accurate, consistent and flowing across multiple systems. This is more than a traditional data entry role - you'll be juggling multiple systems, applying logic and commercial thinking, and ensuring data integrity across the business. You'll partner closely with Merchandising and stakeholders to keep things moving in a quick‐paced environment, making this a great opportunity for someone who enjoys problem solving, working with data, and taking ownership of their work.

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What You'll Be Doing

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- Managing product and pricing data across multiple systems including AX
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- Working across systems to ensure data flows accurately and aligns with pricing and business rules
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- Cost and retail updates to product information, changes to product descriptions, creation of new items as well as other product file related changes/updates and enhancements
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- Respond to supporting requests from a shared inbox within 24 hours
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- Identifying and resolving data discrepancies with a strong focus on accuracy and turnaround times
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- Supporting system testing, upgrades and continuous improvement initiatives
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You're Likely a Match If You have

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- Strong Excel skills (including VLOOKUP and confident manipulating data)
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- Experience working with multiple systems simultaneously (AX experience highly regarded)
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- A high level of attention to detail, with the ability to spot inconsistencies and think critically
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- A proactive, solutions‐focused mindset with the confidence to make decisions and take ownership
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- Experience working in fast‐paced environments with competing priorities and tight turnaround times
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- Strong organisational skills and the ability to manage high volumes of work (e.g. shared inboxes, SLAs)
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What's On Offer

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- Extra Leave: Enjoy a 5th week of annual leave, 2 well‐being days, plus 1 volunteer day annually
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- Growth opportunities: Endless learning and development opportunities
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- Parental Leave: 12 weeks of gender‐neutral paid leave for primary carers
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- Inclusive Culture: Bronze Employer for LGBTQ Inclusion
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- Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
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- Mental Health: Gold accreditation by Mental Health Australia
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- Flexibility: Flex Ready and Family Friendly Workplace accredited
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About Us

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At Total Tools & Hardware Group (Part of Metcash), we're more than just a group of hardware and tool retailers — we're a national network helping build stronger communities. Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company‐owned stores across Australia. With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it's trade‐quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

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📌 Master Data Assistant (City of Kingston)
🏢 Metcash
📍 City of Kingston