Our West Elm store in Fortitude Valley is seeking a Design Specialist to elevate our customers' shopping experience through exceptional design expertise and excellent customer service in a agile, specialty retail environment.
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This is a permanent part‐time role, 40 hours per fortnight with a fixed two‐week rotating roster including alternate weekends.
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Why You Will Love Working With Us
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- Generous employee discounts so you can enjoy our amazing products
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- Paid parental leave to support you through life's most important milestones
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- Access to a confidential Employee Assistance Program for personal and professional support
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- Career growth opportunities with real investment in your development
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- A supportive, collaborative team culture where your success is celebrated
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- The chance to be part of a fast‐growing global business with an entrepreneurial spirit
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What You Will Be Doing
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- Provide personalised design consultations in‐store, in‐home, virtually and via chat
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- Provide tailored recommendations on products, colours, and designs that align with each client's style and needs
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- Drive sales through expert product knowledge and B2B opportunities
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- Build and maintain lasting client relationships, including contacting them about new product arrivals, sales, and decorating classes
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- Maintain visual merchandising, process transactions, and follow WHS standards
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What You Will Bring To The Role
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- 1–2 years of design experience
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- Retail sales experience in home furnishings and a strong service mindset
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- Confident communication and ability to build lasting client relationships
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- Proactive, organised and able to manage multiple projects
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- Flexibility to work weekends, peak periods, and travel for home consults
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Physical Requirements
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- Ability to be mobile in the store and back‐of‐house areas, including standing for long periods
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- Ability to climb ladders and use other equipment in line with safety standards
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- Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques
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Ready to join the Team?
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Do you have the creativity and detail to thrive as a Design Specialist? Apply today!
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Only candidates with work rights in Australia will be considered.
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📌 Design Specialist: Pottery Barn Kids (Queensland)
🏢 West Elm
📍 Queensland
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