Snr Specialist Family Violence Practitioner – Resp. & AH (SR0194)

Permanent part time opportunity (0.4 FTE) based in the Bayside Peninsula

Salary packaging, gifted leave at Christmas and Easter

Competitive above-award salary, SCHADS Level 6 + super

About the Role

The Senior Specialist Family Violence Practitioner – Rapid Response and After Hours is a vital member of the Family Violence team, providing high-quality specialist support to adult and child victim survivors experiencing family violence across the Bayside Peninsula region.

Working across both the Rapid Response and After-Hours programs, you will provide face-to-face and telephone-based support, including crisis intervention, risk assessment, safety planning, case management and coordinated referrals. You will work with victim survivors presenting with complex needs and play a critical role in promoting safety, stability and recovery.

This role combines outreach-based crisis responses with specialist family violence practice and requires a practitioner who can work independently, exercise sound professional judgement and apply contemporary family violence frameworks, including MARAM, to support women and children experiencing family violence.

This position is based onsite in the Bayside Peninsula region on Thursdays and Fridays from 2.00pm to 9.00pm, with home-based on-call and recall responsibilities from 9.00pm to 9.00am. Responses may be delivered across a variety of settings, including service delivery sites, motels, police stations, hospitals and other accommodation settings.

Key Responsibilities

- Deliver specialist family violence responses to adult and child victim survivors
- Undertake family violence risk and needs assessments using the MARAM framework
- Develop safety plans and support clients to increase their immediate and ongoing safety
- Provide crisis intervention, outreach support and case management through the Rapid Response and After-Hours programs
- Deliver trauma-informed, client-centred support tailored to individual needs and circumstances
- Support women, children and families experiencing complex issues, including mental health, substance use, disability and housing challenges
- Coordinate referrals and access to internal and external support services
- Provide secondary consultation and specialist family violence advice to internal and external stakeholders




- Maintain accurate case notes, client records, reporting and data collection requirements
- Build collaborative relationships with police, hospitals, accommodation providers and community service organisations
- Participate in regular supervision, reflective practice and professional development activities
- Contribute to a positive, high-performing and supportive team culture

About You

- Tertiary qualification in Social Work, Psychology or a related discipline that meets Family Violence Minimum Mandatory Qualification requirements
- Demonstrated experience undertaking MARAM family violence risk and needs assessments
- Experience working with adult and child victim survivors of family violence
- Strong understanding of the impacts of family violence and the ability to apply relevant theoretical frameworks to practice
- Demonstrated ability to provide trauma-informed support to people with complex needs
- Experience working with diverse communities and people experiencing multiple forms of disadvantage
- Strong case management, crisis intervention and risk management skills
- Excellent communication and stakeholder engagement skills
- Demonstrated ability to work autonomously while contributing effectively within a team environment
- Experience maintaining accurate case records, reports and client databases
- Experience in a senior practitioner or leadership role (highly desirable)
- Experience working directly with children and young people as victim survivors in their own right (highly desirable)
- Salary packaging – up to $15,900 in tax-free pay per year
- Additional salary packaging benefits available for meals and entertainment
- 4 days gifted leave at Christmas and Easter (pro rata)
- 12 weeks paid parental leave (primary carer)
- Additional leave through purchase leave pathways
- Employee Assistance Program, a free and confidential counselling service
- Eligible for participation in the portable long service leave program

About Us





Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing. We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion and inequality.

Good Shepherd Australia New Zealand (GSANZ) respects the dignity of all people, draws strength from, and celebrates the diversity of our community. At GSANZ, we strive for an inclusive culture where all identities feel safe and that they belong. We welcome and actively seek applications from Aboriginal and Torres Strait Islander people, people of all sexual orientations and gender expressions and identities, people with disability, and culturally and racially marginalised people. Each person's individual decision regarding disclosure will be fully respected.

Good Shepherd believes in genuine inclusive practice and employment and will therefore offer job customisation to meet the varying needs of diverse candidates.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current Employee Working with Children Check, National Criminal History Check and proof of the right to work in Australia.

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📌 Snr Specialist Family Violence Practitioner – Resp. & AH (Frankston)
🏢 Good Shepherd
📍 Frankston