The RoleAn opportunity has become available for a Patient Option Liaison Officer to join Gold Coast Health (GCH) where the focus of our 14 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.You willLead in identifying, developing and implementing opportunities for the generation of revenueFollow up potential fee paying and compensable clients, complete revenue documentation and liaise with relevant finance staffProcess and verification of invoice processing for patient billingRespond to complex customer enquiries and problem solve accordinglyAbout youTo be successful in this position you will require:Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis and Hepatitis BTuberculosis screening, to identify if the tuberculosis vaccination may be requiredDeclaration of reliable discipline history must be disclosedCriminal History Screening will be required for new employees (GCH will cover cost)While not mandatory, experience working in the health sector in a hospital environmental is desirable.BenefitsFlexible work optionsCareer DevelopmentSalary PackagingModern FacilitiesDiverse Work CultureResearch Opportunities12.75% super17.5% leave loadingSalaryPermanent part time (38 hours per fortnight)Base salary ranging from $47.41 - $52.23 per hourAbout UsThe role will work within a team of Patient Option Liaison Officers and Finance Officers to provide a highly customer focused service to ensure patients make an informed choice to be treated as a public or private patient and that all funding sources and revenue opportunities are identified.About Gold Coast HealthNationally and internationally recognised location for innovative medical research and health careAnnual operating budget exceeding $1.5 billionMore than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health PrecinctsSecondary and tertiary health services across more than 20 facilitiesOpportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyleA workplace culture that encourages people to bring their whole selves to work so that they can perform at their bestCommitted to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belongHow to ApplyClick APPLY to submit your application by Thursday, 27 August 2026.Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.Job Ad reference: GC690139Please note: no third-party applications will be accepted.This work is licensed under a Creative Commons Attribution 3.0 Australia License.