About us

At Anglicare Southern Queensland, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled staff deliver a breadth of care-based services across a vast geographic footprint, and in many types of locations.

About the role

We are seeking a passionate and experienced Counsellor to join our team in a permanent full-time position, working across our Cleveland and Eight Mile Plains sites. The role will be based 3 days per week at Cleveland and 2 days at Eight Mile Plains.

The overall purpose of the Counsellor is to provide professional counselling to couples, families, adults and children, supporting them to navigate relationship challenges arising from relationship changes, separation, divorce and other life transitions. You will work closely with families and children, particularly those who are vulnerable or disadvantaged, helping them develop the skills and confidence to manage life’s transitions and build stronger, more resilient relationships and communities.

The services provided include individual and family counselling, support, information and education, referrals, group work and community development. You will have the opportunity to make a meaningful difference by supporting clients to strengthen relationships, improve wellbeing and achieve positive outcomes.

This role requires the ability to work a Thursday evening shift from 12:30pm–8:30pm at Eight Mile Plains. All other working days are 9:00am–5:00pm.

The pay rate starts from $53.42 per hour, plus superannuation, with access to salary packaging benefits.

Responsibilities

- Provide professional counselling to couples, families, adults and children, with a focus on supporting vulnerable and disadvantaged clients.
- Manage an appropriate caseload in accordance with service policies, procedures and guidelines, while working independently and exercising sound qualified judgement.
- Conduct client risk and outcomes-based assessments, develop appropriate counselling goals and case plans, and maintain accurate and confidential client records.
- Provide relationship and family counselling, supporting individuals, couples and families to improve self-awareness, communication, parenting skills and relationship outcomes.




- Provide clients with current information, education, resources and supported referrals to relevant community and specialist services.
- Deliver services through outreach where required, including support in schools, clients’ homes and other appropriate community settings.
- Ensure all services are delivered in accordance with Anglicare Southern Queensland’s quality standards, policies, procedures and relevant legislation, including fee collection and fee waiver requirements.
- Contribute to team effectiveness and continuous quality improvement by participating in team meetings, case conferencing, service planning, action research and improvement projects.
- Participate actively in clinical and operational supervision, professional development, training and performance appraisal activities to maintain and enhance professional practice.
- Build and maintain effective professional networks and community partnerships, attend relevant network meetings, contribute to service reporting and provide timely updates to management while supporting service targets and outcomes.

Qualifications, Credentials and Requirements

- Current National Police Check
- Current Blue Card
- Current Queensland Driver Licence
- Degree in Psychology, Social Work or similar
- Postgraduate qualifications in Psychology, Social Work, Human Services or similar (beneficial)
- Ability and willingness to travel within the service region

Why you will love working with Anglicare Southern Queensland

- Voted Reader’s Digest Most Trusted Brand in Aged Care seven consecutive years in a row.
- Know your role is making a real difference supporting Queenslanders in need.
- Value-driven organisation rooted in Love, Care, Hope & Humility.
- Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).
- Novated Lease – pay for your car and running costs with pre-tax dollars!
- Corporate Health Insurance Discounts with Bupa and Medibank.




- Benefits App – Discounts and cash back at retailers (Woollies, Big W, Myer & more!).
- Referral App – $1 for each time you share a job and up to $300 for a successful referral.
- Wellbeing App – Mental, Physical and Financial wellbeing support.
- A culture of recognition with our Annual People Awards.
- 24/7 Employee Assistance Program & Pastoral Care Support.

What’s next? Apply now and send us your most recent CV.

We want to ensure all applicants have the opportunity to present their best selves, if you require any adjustments to the recruitment process or require further information please contact: Grace – gsharma2 @anglicaresq.org.au

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ; communities, people with disabilities and people with a lived experience of mental health issues. We promote a child-safe environment and are committed to providing on-going care and protection.

For over 150 years, Anglicare Southern Queensland has provided hope and compassion for individuals across every stage of life. Recognized as the most trusted brand in aged care and retirement villages for three consecutive years, our accolades include the prestigious Provider of the Year and Innovation in Service Award at the Aged and Community Services Australia Awards. This recognition is a testament to our dedicated team of 3,500 staff members who serve over 50,000 Queenslanders each year, making a tangible difference in the Queensland community.

Anglicare is committed to building a highly skilled workforce, assisted by a dedicated management team. We support our staff with learning and development initiatives, an employee benefits program, and progressive human resources management strategies, and are recognised as a leading employer in the non-profit sector.

You will also enjoy

- Developing skills within the growing sector of Aged Care
- Career progression and development in the form of internal and external training
- The option to increase your take-home pay with salary packaging
- Working with a friendly, supportive and innovative team
- Discounts at major retail outlets

📌 Counsellor (Cleveland)
🏢 Anglicare Southern Queensland
📍 Cleveland