Job Description

Community | Administration / Support / Service

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At Bethanie, we believe in a collaborative and supportive workculture, where you can grow, learn, and develop professionally. Our team of experienced aged care professionals have diverse and varied opportunities – this is your chance to be part of a vibrant community dedicated to making a difference.

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About the role

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Our Home Care team have an opportunity for an experienced Scheduler to join their team.

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- Fixed-term 12-month contract role working full-time hours (Monday to Friday), based in our West Perth office.
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- This role is mainly office based, with some consideration for flexible working and variable start and finishing times (7.6 hour shift, with coverage required between 6.30 am to 6 pm).
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Reporting to our Team Leader, you are responsible for the scheduling of in‐home client services and some administrative functions. This is a busy, quick‐paced role so you are highly organised with a solution‐focused attitude.

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The role will include:

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- Coordinating the scheduling and delivery of services to home care clients
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- Providing a professional service through effective communication techniques over the phone, on email and via SMS
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- Ensuring that information provided to customers regarding rostering and staffing is relevant and accurate
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- Ensuring all home care team rosters reflect and include approved leave, training and meeting attendance coverage
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About you





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You pride yourself on delivering excellent service to your customers and your ability to listen and communicate clearly on the phone and in writing. You also bring:

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- Previous experience in scheduling home care services - preferably experience using AlayaCare
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- Enthusiasm and commitment to the provision of excellent customer focused services and empathy with older people and their families
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- Willingness to obtain vaccinations (minimum of 1 COVID‐19 and annual flu) and current police clearance
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Working with Bethanie

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At Bethanie, we are committed to being an employer of choice by creating a supportive, compassionate and flexible environment for our people. In addition to a rewarding and purpose‐driven career, you will have access to a range of benefits, including:

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- Financial benefits: Salary packaging up to $15,899 per annum for everyday living expenses, plus up to $2,650 per annum for meals and entertainment, and additional benefits for parking— increasing your take‐home pay.
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- Wellbeing benefits: A comprehensive mental health and wellbeing program and free annual flu vaccinations.
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- Culture and connection: A supportive team environment, regular team events and an annual awards night.
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- Lifestyle benefits: Retail discounts and savings via FlareHR, and gym membership discounts through Anytime Fitness.
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📌 Scheduler (Perth)
🏢 The Bethanie Group
📍 Perth