Job Description

Your new company Hays is partnering with a respected organisation seeking a customer-focused Front Desk Officer to join their team. This is an excellent opportunity for someone who thrives in a busy environment, enjoys being the first point of contact for visitors and stakeholders, and takes pride in delivering exceptional customer service. This is an immediate start opportunity offering full-time hours, Monday to Friday, 8:00am to 4:00pm, with a contract through to February 2027.

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Your new role

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As the Front Desk Officer, you will play a key role in ensuring the smooth day-to-day operation of a busy reception and administration function. You will be responsible for providing a professional front-of-house experience while supporting a range of administrative activities across the business.

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Key responsibilities will include:

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- Managing a busy reception area and welcoming visitors
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- Answering and responding to enquiries via the engagement phone line
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- Providing exceptional customer service to internal and external stakeholders
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- Coordinating meeting rooms and assisting with room setup and presentation
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- Managing incoming and outgoing mail and courier arrangements
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- Undertaking general administration duties and data entry
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- Assisting with the preparation and maintenance of business documentation
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- Supporting the team with ad hoc administrative projects
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- Potentially transcribing media articles and other written content
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- Coordinating bookings and assisting with a range of operational support activities
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- Liaising with a range of stakeholders to resolve enquiries and support business operations
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What you'll need to succeed

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- Previous reception, front desk or customer service experience
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- Strong administrative skills with excellent attention to detail
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- Proficiency across the Microsoft Office Suite
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- Exceptional communication and interpersonal skills
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- The ability to manage competing priorities and work independently
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- A positive, adaptable and professional approach to work
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- A willingness to answer phone enquiries and provide high-quality customer support
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- Strong organisational skills and the ability to work in a fast-paced environment
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- A current driver's licence and willingness to drive a government vehicle for occasional operational requirements
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- A professional presentation and customer-first mindset
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What you'll get in return

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- Immediate commencement
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- Contract through to February 2027
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- $42 per hour plus superannuation
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- Full-time hours, Monday to Friday, 8:00am to 4:00pm
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- Opportunity to work within a qualified and supportive team environment
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- Valuable experience within a large and well-established organisation
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📌 Front Desk Officer (South Australia)
🏢 Rashi Joshi
📍 South Australia