Advance Thinking is seeking an experienced ServiceNow Specialist (BA / Process) to join a newly formed team for a major utilities client in Melbourne. The role begins as a 5‐month contract with a pathway to permanent employment, acting as the bridge between business stakeholders, process owners and technical developers.
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You will lead requirements definition, manage platform demand, and drive continuous process improvement across ITSM, ITOM, HRSD, and IRM, balancing analysis, governance, and
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📌 Senior ServiceNow BA | Process Optimisation Lead (Hybrid) (Victoria)
🏢 Advance Thinking
📍 Victoria
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