? WE’RE HIRING: CUSTOMER EXPERIENCE ASSOCIATE ??Customer Experience | Entry-Level / Junior Opportunity

? PUT CUSTOMERS FIRST. CREATE GREAT EXPERIENCES. BUILD LASTING RELATIONSHIPS.

Are you friendly, proactive, and passionate about helping people? We’re looking for a Customer Experience Associate to support customers, resolve enquiries, gather feedback, and help create a smooth and memorable customer journey.

? Position: Customer Experience Associate

? Department: Customer Experience / Customer Support

? Career Level: Entry-Level / Junior

? Employment Type: Full time / Part time Opportunities

? ROLE RESPONSIBILITIES

? Respond to customer enquiries through phone, email, chat, and digital channels.

? Understand customer needs and provide clear, helpful solutions.

? Handle complaints and service issues professionally and efficiently.

? Follow up with customers to ensure their concerns are fully resolved.

? Build positive relationships and maintain a high level of customer satisfaction.

? Record customer interactions, feedback, and service requests accurately.

? Identify recurring customer concerns and suggest service improvements.

? Assist with customer onboarding and account-related activities.

? Collaborate with Sales, Operations, Product, and Support teams.

? Contribute to initiatives that improve the overall customer journey.





? QUALIFICATIONS

✅ Excellent written and verbal communication skills.

✅ Friendly, professional, and customer-focused personality.

✅ Strong listening, interpersonal, and problem-solving abilities.

✅ Good computer and Microsoft Office skills.

✅ Familiarity with CRM or customer-support platforms is an advantage.

✅ Ability to manage multiple enquiries and priorities effectively.

✅ Strong attention to detail and accuracy.

✅ Calm and professional approach when handling challenging situations.

✅ Previous customer service, retail, hospitality, sales, or support experience is beneficial.

✅ Positive attitude with a willingness to learn and grow.

? WHY JOIN US?

? Develop valuable customer experience and communication skills.

? Gain practical experience in a dynamic customer-focused workplace.

? Help improve customer satisfaction and service quality.

? Learn modern CRM and customer-support tools.

? Work with collaborative and supportive teams.

? Build a strong foundation for long-term career growth.

? APPLY NOW!

? Ready to make every customer interaction count? Join us as a Customer Experience Associate and help create exceptional experiences while building your professional career. ???

📌 Customer Experience Associate (Australia)
🏢 Abhivriddhi - Student Training u0026 Development Committee, VIT Pune
📍 Australia