Job Description

Why You'll Be Excited About This Role

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At Freedom, we're on a mission to make beautiful things for the home available to everyone. As our Store Manager, you'll be at the forefront of bringing this vision to life. You'll inspire a team, delight customers, and shape the future of home furnishings.

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About This Role

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Lead the Way: Store Manager at Freedom

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Your days will be filled with creative problem-solving and developing talent through great leadership. You'll have the power to make decisions that directly impact store performance, team engagement and customer satisfaction. This role is about creating a space for your team to excel.

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How This Will Transform Your Career

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Your career path at Freedom is yours to shape. We'll work with you to create a personalised development plan aligned with your goals. You'll have access to both internal and external training programs, equipping you with skills that extend far beyond retail management.

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As part of a national business, your career possibilities are endless.

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Why You'll Like Working Here

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At Freedom, our focus is on our people. We've been certified as a Great Place to Work, and here's why:

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- Lucrative Rewards: Enjoy a competitive salary, superannuation, and quarterly bonus eligibility. Our generous incentive scheme is directly tied to your store's performance - the better your store does, the more you earn.
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- Spotlight on Success: Celebrate your successes at Freedom Conferences and Excellence Awards, where top performers are acknowledged companywide.
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- Employee Perks:



Transform your own living space with a 25% staff discount on all Freedom products, even on sale items!
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- Supportive Environment: Be part of a friendly, team-oriented team that values your input and supports your growth.
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- National Career Mobility: Seize exciting opportunities to move nationally with business support when career advancement prospects emerge
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What You'll Be Working On

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As our Store Manager, you'll be the driving force behind your store's success. Your key responsibilities will include:

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- Leading and mentoring your team to achieve their KPIs and personal goals
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- Using your commercial acumen to boost profitability across sales, our interior decorator program, NPS, engagement, ATV, and strike rates
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- Creating a positive, high-performance culture through regular feedback and coaching
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- Overseeing day-to-day operations, including rostering, financial performance, and onboarding new team members
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- Champions a safety-first mindset culture, empowering your team to proactively identify and mitigate risks
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The Superstar We're Seeking

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We're looking for a talented retail leader with:

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- A proven track record in leading and motivating teams to deliver exceptional customer service
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- Strong commercial acumen and a results-driven mindset that turns strategies into success stories
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- A passion for interior design and home furnishings
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- A commitment to fostering a workplace where everyone thrives
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Note: Weekend work may be required

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Have a voice, make an impact, and find your seat at Freedom.

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📌 Store Manager - Southport (City of Gold Coast)
🏢 Freedom Australia
📍 City of Gold Coast