Job Description

Overview

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Senior Sales Specialist role at IKEA – join to apply.

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At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

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Role details

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- Base hourly pay rate: $29.71 (equivalent to a Sales Coordinator in the unit)
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- Contract: Temporary 6 months, full-time, 76hrs/fortnight (any RCMP Hub location will be considered)
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- Applications close Friday 6th June 2025.
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- Hybrid working arrangements may be available once established in the role.
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- The role requires flexible availability, hours ranging between 8:00am – 10:00pm (AEST), weekdays and alternating weekend shifts (both Saturday & Sunday).
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About this work area

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- Responsibilities include, but are not limited to:
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- Sharing knowledge and supporting co-workers to handle and finalise the enquires within the RCMP to deliver a world class experience.
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- Actively suggest improvements to enhance both the co-worker and customer experience to achieve business goals.
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- Secure that all information within the area of expertise, both co-worker and customer facing, is relevant and up to date in all information sources.
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- Be an active counterpart to stakeholders outside the RCMP, connected to the area of expertise, (e.g., Sales leader, Customer Fulfilment Responsible, Service Provider) to always keep the specialist knowledge up to date.
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Qualifications

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- A friendly and personable attitude with the ability to adapt to the different needs of our customers.
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- The ability to share information, knowledge, and experience with colleagues in a simple and inspirational way to help create innovative solutions for our customers' needs.
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- A passion for home furnishings; you are energized by sales growth and sharing that passion with others.
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- A people person at heart and can build good relationships and interact with other colleagues and stakeholders.
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- Thrive in dynamic retail & customer support centre setting which allows you to understand the customers' needs and expectations.
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- The ability to deep dive into an area and build specialist knowledge. In conjunction with excellent written and verbal communication skills, you can describe complex topics in a comprehensive way.
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We need people like you

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At IKEA, work is so much more than a job. Come join us!

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📌 Senior Sales Specialist (New South Wales)
🏢 Ikea
📍 New South Wales