Sky Plan Management has grown quickly over the last 12 months due to our highly personalised and responsive service. We take pride in providing an exceptional service to our participants and key stakeholders. We are a small team that provides a flexible and fun working environment. This position is a full-time temporary contract up to 1st October 2027, with the potential to extend.

Qualifications & experience

Minimum Certificate IV in Bookkeeping or Accounting

Experience in NDIS Plan Management

Excellent communication skills, both verbal and written

Demonstrate empathy and understanding when liaising with participants or their plan nominees, and third party service providers

High level administrative skills and the ability to pick up software programs quickly. MS Office skills.

Not afraid and roll up your sleeves and assist with day to day admin tasks including data entry where required





Demonstrated ability to use your initiative and problem solve

Excellent time management and ability to respond quickly to queries and requests

Attention to detail is crucial

Tasks & responsibilities

Assisting with daily invoice processing

Assisting with intake via online, phone enquiries and third party referrals

Assisting with setting up current plans in the NDIS portal and internal CRM

Renewing and extending plans in our internal CRM

Point of contact for queries from NDIS participants, plan nominees, support coordinators and service providers

Following up on invoice related queries

Assisting the Director with various tasks where required

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📌 NDIS Plan Manager (Geelong)
🏢 Sky Plan Management
📍 Geelong