Job Description

Strategy

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- To provide quality services and to assist up-selling and cross selling financial products/services to customers transacting at branches.
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Business

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- To generate business through cross selling banking products to customers transacting at counters.
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- To ensure that the highest standard of service is provided to customers at all times.
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- To maintain cordial relationship with existing and new customers.
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- To support BOSM to deliver high quality service to our customers and identify sales opportunities to maximize current business acquisition
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Processes

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- To handle deposit/withdrawal transactions and provide other banking services at counters with required licence*.
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- To handle a/c opening request and ensure comply with KYC and CDD policy with required licence*.
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- To ensure that cash in the teller's cash till is balanced to on-line cash book and all the customer transactions are correctly posted.
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- To post all general ledger entries and ensure the books of the branch are balanced.
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- To update customers record to computer system and assist in general filing of bank record at branch.
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Risk Management

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- To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.
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📌 TELLER (Queensland)
🏢 Standard Chartered
📍 Queensland